What We Collect and Why It Matters to You
We collect the information you provide when registering your account — your name, email address, phone number and age verification details. When you make a deposit through Touch 'n Go eWallet, Boost or GrabPay, we record transaction references so we can reconcile your account balance and
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handle any disputes accurately. We also collect device and browser session data to protect your account from unauthorised access; if someone logs in from an unfamiliar device, we flag it before allowing account activity. We do not sell, rent or trade your personal data to third
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parties for marketing purposes. Where we work with third-party payment processors to facilitate your DuitNow or FPX transfer, those providers receive only the data required to complete the transaction. Cookies on scrply track session state and help us show you the sections of the lobby you
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use most — you can manage cookie preferences through your browser settings. Data we hold about your account is kept for as long as your account remains active plus any period required by applicable Malaysian law. If your account is closed, we retain only what the
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law requires us to and delete the rest within a reasonable period after the legal hold expires. Access to your stored data is restricted to our operations and compliance teams.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.